Frequently Asked Questions

1. How can I find the correct instructions?

Search for the product by its name or catalogue number (REF). Providing the manufacturing date is not required, but it helps match the IFU to the version of the product manufactured at that time.

2. Do I need to enter the manufacturing date?

No. If you do not enter the manufacturing date, the system will display the currently valid Instructions for Use. Older versions of the documents will be visible after expanding the list.

3. Can I download, open, and print the instructions?

Yes. Each instruction in PDF format can be downloaded and saved to your device. PDF files open in most web browsers and standard PDF reader programs. You can also print the instructions without any issues.

4. Are the instructions available in different languages?

The availability of language versions depends on the specific instruction. Current IFU versions are provided in the EU languages of the countries where Endostar products are distributed.

5. Are the instructions always up to date?

Yes. The system selects the instruction version that corresponds to the product’s manufacturing date, ensuring that the correct document is displayed.

6. How can I order a printed version of the instructions?

After selecting a product, you will find an order form below the instruction. Fill it out carefully and enter the manufacturing date so we can send you the correct printed version.

If you need several instructions in one order, include this information in the message field.

If no manufacturing date is provided, we will send the currently valid version.

Certificates

TÜV NORD CERTIFICATE